asterisktop10.pngAsterisk é o PABX Open Source lider mundial, ele possui um kit de ferramentas para criação de aplicações de telefonia. Oferecendo uma flexibilidade inédita no mundo das comunicações proprietárias o Asterisk impulsiona a comunidade de desenvolvedores e integradores a criarem soluções avançadas de comunicação…de graça….

1 Top 10 Soluções para Call Center
2 Top FREE Aplicações Asterisk

Top 10 Call Center Solutions based on Asterisk.

Top 10 Call Center Ranking é uma comparação permanente e classificação de topo mundial Call Center.

Comparar as características do Call Center, ou comparar preços de Call Center, conveniência, bem como cenários de equipamentos de VoIP e opções.
O Top 10 Call Center tabela de comparação irá equipar os usuários com respostas sobre hardware
e software, incluindo on-premise PBX, PBX hospedado.
Esta informação será o seu guia para classificar e escolher o melhor Call Center para o seu negócio.

Call Center Rank
SwitchvoxThe latest version of Digium’s award-winning IP PBX for small and medium businesses is shipping!
SMB 4.0 is our biggest and best version of Switchvox yet! With features like:- Unified Communications: Fax, Chat, Video, Presence
- Over 20 new call queue and IVR features!
- Extend API for fast and easy integration
Runs on Linux 1
QueueMetrics

As an old adage goes, “If you can measure it, you can improve it”. With over 150 quantitative metrics available your call center runs smoothly and problems are easily pointed out. You can measure budget targets, SLA targets, agent activity and more, with a level of details that goes down to listening to any call on any queue – and right from your browser.What will QueueMetrics do for me?- Operations managers…
- Team leaders…
- Agents…
- IT Managers…
Runs on Linux 2

Orderly Software

Here’s your chance to use the Call Centre Management system that DIGIUM use in their own call centre, for FREE!

* How effective is your call centre?
* How many calls are reaching your agents?
* Are your staff deployed in the most effective way?

At Orderly Software, we understand the factors that drive performance in your call centre. Our intuitive statistics package OrderlyStats puts the key information directly into your hands, and into the hands of decision makers throughout your organisation.

Runs on Linux 3
Pbxtra

Manage an inbound sales, support, or service team? All the features you need to efficiently route calls, manage and monitor your call center.
Runs on Linux 4
Altitude SoftwareAltitude Software is a global leader in Contact Center solutions, with over 800 customers in 60 countries and offices in 15.Altitude uCI™ , the Unified Customer Interaction suite includes all the modules from VoicePortal, Routing, Desktop, Monitoring, Reporting and Quality and is the only suite using a single language (ASL) and Studio (ASD) for all.
Runs on Windows
Runs on Linux
5
FoehnFoehn has a decade of experience designing and deploying IP communication solutions on behalf of enterprises and call centre clients.Foehn has been using Asterisk for more than five years as the open source platform on which to develop innovative and effective VOIP and data convergence solutions.Profitable company based in London, UK with global reach and capacity, a varied and loyal client base and English, Spanish, French and Portuguese speakers. Digium Reseller and ISO27001 Certified.
Runs on Linux 6
IndosoftWhen you are looking to setup or upgrade your call center technology platform to enhance your call routing and dialing capabilities, take a bit of time to evaluate the Indosoft call centre software suite. The effectiveness of the call center platform, the ease of use, and the value for money will be obvious. Indosoft call center software Q-Suite is a complete multi-tenant, web based next generation call center solution for the hybrid IP-PBX Asterisk.
Runs on Windows Runs on Linux 7
AsteriaAsteria Solutions Group, provides software, custom solutions, and support services using Asterisk and OpenSIP platforms. Our professional team of software development and telephony experts deliver solutions for inbound and outbound call centers, high volume automated dialing, notification systems, IVRs, enterprise PBXs, and conferencing applications. Deployments use your choice of hardware and carriers.
Runs on Linux 8
Centriphone Millennium

Centriphone Millennium ® IP Contact Center unifies all communication channels under one unique platform:
. Inbound calls with interactive voice response
. Outbound calls (Preview and Predictive)
. Web media: Chat, VoIP, Video IP, and Co-browsing
. E-Mail
. SMS, …
Runs on Windows Runs on Linux 9
AACC Advanced Asterisk Call CenterThis is the “brain” of the system. It has these major features:- Validates user’s identities.
- Carries on administrative tasks as ordered by the Administration panel, such as starting and stopping of campaigns, etc.
- Acts as an interface between the agents and Asterisk, sending and receiving information back and forth between both.
- Pauses agents, manages after call work (wrap-up time).
- Keeps the state of all the components of the call center.
- Generates statistical data.
- It’s a predictive dialer.
- It’s a specialized CRM.
Runs on Windows Runs on Linux 10

Top 10 free softphones.

Soft phones Rank
ZoiperA key-feature for the Zoiper Communicator is that you can choose to use it simultaneously with the Zoiper Service and with your VoIP service provider. Doing so will save you costs and will ensure your continuous communication.The Zoiper Service is embedded in your Zoiper Communicator and assures FREE advanced Zoiper-to-Zoiper communication.You can easily configure your SIP and IAX accounts with your existing VoIP provider in your Zoiper Communicator.
Runs on Mac Runs on Windows Runs on Linux 1
X-LiteCounterPath’s X-Lite is the market’s leading free SIP based softphone available for download. Combining voice and video calls, Instant Messaging and presence management in an intuitive and familiar interface, X-Lite helps you seamlessly transition from a traditional hard phone environment into the world of Voice over IP.If you are already a VoIP or Broadband service subscriber (i.e. you receive VoIP service from your local Service Provider or local IP-PBX), X-Lite 3.0 lets you make audio calls to any softphone, mobile or landline number, and make video calls and send IMs to any softphone which supports these functions.
Runs on Mac Runs on Windows Runs on Linux 2

KIAX

Kiax is a softphone (soft phone, VoIP client) with a simple and comfortable user interface for making VoIP calls to Asterisk PBX. It depends on the iaxclient library to use Asterisk’s IAX2 protocol for easy call configuration and audio setup.

Runs on Mac Runs on Windows Runs on Linux 3
QuteComQuteCom (previously called WengoPhone) is a free software SIP compliant VoIP client developed by the QuteCom (previously OpenWengo) community under the GNU General Public License (GPL). It allows users to speak to other users of SIP compliant VoIP software at no cost. It also allows users to call landlines, cellphones, send SMS and make video calls. None of these functionalities are tied to a particular provider allowing users to choose among any SIP provider.
Runs on Mac Runs on Windows Runs on Linux 4
SJphoneSJphone® is a VOIP softphone that allows you to speak with any other softphone running on a PC/PDA, any stand-alone IP-phone, or using Internet Telephony Service Provider (ITSP) with any traditional wired or mobile phone. It supports SIP and is fully inter-operable with most major VOIP vendors and ITSPs.
Runs on Windows 5
VBuzzerPowerful VoIP and Internet Fax Software
Instant Messaging
Multi Protocol IM MSN, Yahoo, AIM, ICQ
VoIP Pc to Phone Calling
Internet Fax
File Transfer
Multi Language Chat Translation
Runs on Windows 6
SIP CommunicatorSIP Communicator is a Java VoIP audio/video Internet phone and instant messenger that supports some of the most popular instant messaging and telephony protocols such as SIP, Jabber, AIM/ICQ, MSN, Yahoo! Messenger, Bonjour, IRC, RSS and counting.SIP Communicator is completely Open Source / Free Software, and is freely available under the terms of the GNU Lesser General Public License.
Runs on Mac Runs on Windows Runs on Linux 7
WXCommunicatorwxCommunicator is a cross platform open source SIP softphone enabling users to make multiple calls, use several accounts, chat and create conferences. It is very configurable and should work with any VoIP provider. It is based on customized sipXtapi client library and wxWidgets 2.8.x GUI library and distributed under GNU GPL version 2 licence.
Runs on Windows Runs on Linux 8
YakaPhoneYakaPhone was developed by Bits Valley Ltd. along it’s line of YakaSoftware products for use with its telephony service, YakaCall (http://www.yakacall.com). You can, however, use it for FREE with any suitable telephony provider you wish. It is Open Source and may be modified but any pre or post modification commercial usage requires prior authorization. See License Agreement for further details.
Runs on Mac Runs on Windows Runs on Linux 9
Voix PhoneVoix Phone Is a multiplatform IAX soft phone, its engine derives from Voix Manager, the powerful Asterisk call manager interface, from which it inherits stability and robustness.Voix Phone has been thought with simplicity in mind, all feature needed by the user, fast and easy usable, with the minimum configurations, just fill the phone login information and play.We hope that this our contribution could be useful to who requires of a simple but advanced soft phone, Voix Phone is distributed freeware for non commercial use.
Runs on Mac Runs on Windows Runs on Linux 10
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